FAQ

solar racking and tracking systems

FAQ

Q3: What is the standard of package?
Export standard packages or special packages according to customer requirements.

Q3: How about your delivery time?
In general, if the goods are in stock, we can delivery them within 5-7days; If the quantity is 1 or 2 container, we can give you within 7-10days; if the quantity is more than 2 containers but in urgent need, we can arrange your products in priority.

Q3: What kind of certificates you have?
Good master of design and architectural standards for global region, and obtained TUV, UL, CE, CPP and Gamcorp structural certification.

Q4: What's the payment term?
We accept T/T, L/C, WEST UNION, PAYPAL, CASH.

Q4: Do you offer guarantee for the products?
Yes, we offer 10 years warranty for all solar mounting structure.

Q5: How to proceed an order?
Firstly, let us know your requirements or application. Secondly, we quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and places a deposit for the formal order.

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Tel : +86-0592-5777971
Tel : +86 0592-5795673
Email : info@xmkseng.com
Factory Add : No.1, Xinshiqiao Rd., Xiang’an Dist., Xiamen, Fujian, China
Office Add : 6&11F, Huixin Wealth Centre, No. 891, Fanghu North 2nd Rd., Huli Dist., Xiamen, Fujian, China

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